Water Services

Safe drinking water for homes are provided by MWSC on metering basis.

Make sure your premise is completed and easily accessible for MWSC staff, before applying for a water connection.

Applying for a new water connection

Filled Application Form for sewer and water services
ID card copy of the owner
Copy of plumbing drawing of premises
Copy of land registry
Copy of construction approval from City Council
Copy of company registration, if applicant is a company/institution
Details of other service(s) provided for the premise, if any

Apply online for a service

The physical location of any existing connections may be changed at the request of the meter owner.

Applying for a relocation

Filled Application for sewer and water services
ID card copy of the owner.
Copy of land registry (if the registration copy submitted with the initial connection has changed).

Apply online for a service

Any existing water connection may be disconnected for a temporary period of time or terminated permanently.

Applying for a disconnection/re-connection

Filled Application Application for sewer and water services
ID card copy of the owner
Copy of land registry (if the registration copy submitted with the initial connection changed).

Apply online for a service

Meter calibration tests check the functioning of water meters.

Calibration testing fee will be refunded, and the water meter will be replaced for free, if the meter is found to be faulty.

Requesting for meter calibration service

Filled Application for sewer and water services
ID card copy of the owner.

Apply online for a service

The installation of construction meters is mandatory whenever a new property is being built. These meters are designed to resist damage during construction.

Upon the completion of construction, the property owner has the option to either deactivate the construction meter or convert it into a domestic connection, both of which necessitate the submission of an application form.

Applying for a construction meter

Filled Application for sewer and water services
ID card copy of the owner.
Copy of land registry (only required if the registration copy submitted with the initial connection changed).
Copy of construction approval from City Council – for Hulhumale’ only

Apply online for a service

Properties exceeding 5 floors will necessitate the use of a booster pump to achieve adequate water pressure. Property owners may request for either a single booster pump or double booster pump system, depending on the scale of water consumption.

Considerations for booster pump

Adequate wall space should be available to install booster pump and meters
Booster pump and meter installation wall should be plastered
Booster and meter installation wall should not be a concrete wall, a column, beam or wall of the lift.
Space allocated for booster and meter installation should be ventilated, sheltered, accessible any time and must not be a dark place.
Booster should not be located under the staircase or a locked/closed place
Trench should be clean and accessible all the time
Sewer line should be at least 2’feet away from the trench
Trench should have a drain system in case it gets flooded with water

Annual Maintenance Contract Service

From the initial installation of Booster pump customer will receive a Warranty Period of 1 year with no extra cost for Booster System maintenance Service.

After warranty period is over, customer can apply for the Annual Maintenance Contract Service (AMC) which will cover routine maintenance service of the system.

Water Connection Tariffs

Water service fees are determined to guarantee fairness and affordability, ensuring that revenue from various customer categories adequately supports the maintenance of a modern and effective drinking water system in the Maldives.

Note: All the rates in the below tables are given in Maldivian Rufiyaa.

Water Service Tariffs

General terms of service

Water connections are provided to residences, businesses, and institutions.
Service requests must be initiated by the property/entity owner.
To be eligible for any services, all outstanding bills must be paid.
The property owner is responsible for the water meters and their proper maintenance.
Public housing, government-funded flats, and private flats will each have separate connections.
Properties exceeding 5 floors will necessitate the use of a booster pump to achieve adequate water pressure.

Guidelines and Applications Forms