Manage overall CS operation and process for Dhuvaafaru including Water, Sewerage, Power, Solid waste management, Ice and Sales and Distribution of Bottled Water.

Ensure prompt reporting on service interruptions to relevant stakeholders.

Set goals for performance in compliance with division objectives and establish mechanism for monthly monitoring.

Ensure CS staff compliance to policies, procedures standards set by division.

Ensure prompt responses to stakeholders within and outside the organization.

Monitor and ensure customer service functions are carried out effectively.

Manage and maintain teamwork within CS team.

Ensure all works carried out are in compliance to ISO 45001 and ISO 9001 standards.

Bachelor's Degree / Graduate Certificate with 01 years experience in a related field

Or Diploma/ Advanced Diploma/ Associate Degree with 02 years experience in a related field

Or Advanced Certificate/ Certificate 04 with 04 years experience in a related field.